Your Privacy Matters

Privacy Policy

How we collect, use, and protect your personal information on TransNow Ghana.

Last Updated: January 1, 2026

TransNow Ghana is committed to protecting your privacy and ensuring the security of your personal information.

1 Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information You Provide:

  • Name, email address, phone number, and location
  • Resume/CV, cover letters, and work history
  • Educational background and professional certifications
  • Language proficiency (including Mandarin Chinese skills)
  • Job preferences and salary expectations
  • Company information (for employers)
  • Payment information (for premium services)

Automatically Collected Information:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our platform
  • Referring website addresses
  • Search queries and job interactions

2 How We Use Your Information

  • Facilitating job applications and employer connections
  • Matching job seekers with relevant opportunities
  • Communicating about job postings, applications, and platform updates
  • Improving and personalizing your experience on our platform
  • Analyzing usage trends and platform performance
  • Preventing fraud and ensuring platform security
  • Complying with legal obligations in Ghana

3 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. However, disabling cookies may affect platform functionality.

4 Information Sharing

We share your information only with employers (when you apply for jobs), service providers, and as required by law. We never sell your personal information to third parties.

5 Data Security

We implement SSL/TLS encryption, secure servers, and regular security assessments to protect your information.

6 Your Rights

Under Ghanaian data protection law, you have the right to access, correct, delete, or port your personal information. Contact us to exercise these rights.

7 Data Retention

We retain your information while your account is active and as needed to comply with legal obligations.

8 Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

9 International Data Transfers

TransNow Ghana operates primarily in Ghana. Some service providers may process data outside Ghana with appropriate safeguards.

10 Updates to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date will reflect changes.

Questions About This Privacy Policy?

If you have any questions, concerns, or requests regarding your privacy, please contact us:

Data Protection Officer available during business hours (GMT)